We have found that the best way we can help you, our sales partner, is to provide a fair compensation program, and also save you as much time and effort as possible so that you can do what you do best… sell!
To save you that time and effort in your selling process, we have developed a Five Stage Sales Support process. It is a merchant consultant service where each stage addresses a different phase of your relationship with a merchant, and each stage is designed to provide superior support.
Integrity provides sales support and merchant services that are unsurpassed in the payments industry.
Stage 1: Prospecting With Unique Products and Services
Integrity has been investing heavily for years in expanding our portfolio of products and services, many of which are only available at Integrity. The sole purpose of these products and services is to provide you with more ways to attract customers. When you are first talking to a prospective merchant, you can determine what their needs are, and deliver a unique solution. This takes you out of the price war and gives the merchant more reasons to stay in your long term portfolio.
1. Integrity Payment Systems
- Credit/Debit/EBT Cards
- Check Services
- eCommerce Support
- Wireless Terminals
- Mobile Payments
- Contactless Payments
2. Integrity Cash Management Tools
3. Integrity Business Solutions
- QuickBooks Integration
- Gift Cards
- Loyalty Programs
- Payroll Services
Stage 2: Closing the Deal
Integrity can help you with many tasks during the sales process that are traditionally done by sales representatives. For example, we can do your merchant statement analysis, recommend pricing and suggest equipment. Our unique level of sales support allows you to spend more time selling, allowing you to maximize your long-term income.
- Dedicated Support Team
- Free Statement Analysis and Proposal
- Pricing Suggestions
- Equipment Recommendations
- Easy Application
- Same Day Underwriting
- Guaranteed Approvals for Most Businesses
- Same Day Approvals
- Same Day (live) Equipment Shipping
Stage 3: Installation & merchant set-up
Integrity’s unique level of support continues after the merchant application has been approved. We take care of many tasks that other processors expect their sales representatives to handle. This allows you to spend more time building and maintaining your portfolio.
- Welcome Phone Call & Kit
- Free tele-install with the merchant for their equipment
- Free training on terminal functionality
Stage 4: Ongoing Support
At Integrity you, our sales partner, are our #1 customer. For our ultimate customer, the merchant, we strive to make every touch-point a good experience, increasing retention.
- Step-by-step PCI Compliance Support for your merchant
- Online 24/7/365 Reporting
- In-House Chargeback Resolution
- Free In-House Merchant Support
- Free In-House Tech Support
Stage 5: Retaining The Merchant
After some period of time many merchants fall for false promises and decide the grass is greener with another processor. Integrity maintains a Retention Department to identify these merchants and maintain them in your portfolio. This reduces customer turnover, and improves your long term residual income.
- Early-Stage Monitoring of Merchant’s Processing
- Outbound Phone Calls
- Dedicated Retention Specialists
Contact Us for more merchant consulting services information.